Trifecta delivers digital content — model-generated picks and Encyclopedia access — by email and web access immediately upon payment. Because of that, our refund policy is intentionally narrow.
Once a billing period's picks have been delivered to you, or once you've accessed the Encyclopedia for a paid period, that period is final and non-refundable. This applies regardless of whether you win or lose your bets — picks are informational, not a guaranteed outcome, and their value is delivered the moment they're sent to you.
You can cancel a recurring subscription at any time to stop future renewals. Cancelling does not refund the period you're currently in, since that period's picks have already been (or are about to be) delivered. See our Terms of Service for how to cancel.
If you were charged in error — for example, a duplicate charge — contact us and we'll investigate and correct it promptly.
We review refund requests outside the above on a case-by-case basis, entirely at our discretion. We're happy to work with you if something has genuinely gone wrong on our end.
Email help@trifectapicks.com with your order details, or use the account/order management link in your Payhip confirmation email.